We partner with Accounting
Firms across Australia to
deliver better outcomes

The CountHQ Difference

Our team has helped Accounting Firms across Australia improve their relationships with clients,
speed up their turn-around times and ultimately increase profitability.

Free Trial Jobs

Trial Jobs
  • Know our resources can deliver
  • We offer Free Trial Jobs to get familiar with your practice’s systems, workflow and procedures prior to engaging on a fixed fee model

Flexible Engagement

Flexible Engagement
  • We offer Full-Time resource solutions
  • We also build multi-discipline team capacity, and offer Part Time solutions

Turnover Protected

Turnover Protected
  • The ‘Managed Resource’ difference is that we employ all our staff in permanent, full-time roles
  • All clients have direct lines into a Division Manager charged with keeping workflow under control, and moving forward

Software Agnostic

Software Agnostic
  • We’ll map your firm’s workflows during onboarding, ensuring our team members fit in seamlessly
  • We fit in with your workflow systems and workpaper packs

Immediate Start

Immediate Start
  • No recruitment, no interviews, no salary negotiations
  • Our team is always ready to commence scoping a solution for your practice

Transparent, Low Fixed Fees

Transparent, Low Fixed Fees
  • We’re an Australian Professional Services Firm with global delivery centres
  • Our fees are fixed and easy to budget for
  • No rolling salary negotiations, no currency conversion, no ‘desk’ fees or ‘finders’ fees
Ben (co-founder), is passionate about finding solutions to problems facing Australian Accounting Firms.

How we service Accountants

Back-office Tax Solutions

We provide resources to assist in the preparation of Tax Returns


We assist in the finalisation and preparation of SMSF Returns. We also assist SMSF Auditors in the preparation and finalisation of SMSF Audits

Back-office BAS / IAS Solutions

We design a structured resource approach to managing a portfolio of your BAS / IAS workload

Retail Bookkeeping Partnership

We have an Australian based, tech first retail bookkeeping operation. We help streamline your clients books, at extremely cost effective rates

Back-office Bookkeeping Solutions

White-label bookkeeping services

Practice Administration

Administration staff assisting in the smooth running of your practice

Frequently Asked Questions

Yes! We’re software agnostic. We have clients on MYOB, Quickbooks, NetSuite, JCurve and of course Xero. We have also implemented solutions for clients who use industry specific packages.
We’ll call you within 24 hours, however our average response (within business hours) is less than 2 hours. If you’d like to chat now, give us a call!
Ofcourse! Once we understand the size and complexities of your business, we’re more than happy to put you in touch with a client in a similar position.

Let's tailor build your team's
capacity based on your

Case Studies

East Melbourne Accounting firm (2 Partners, 8 employees) :
The Solution

Ben has worked with this client in a consulting role for many years. We commenced by providing reliable overflow support to their internal accountants. We now provide multi-discipline, ongoing support (mainly in Tax, BAS and Practice Administration).

Services Provided:
  • Back-office Tax Solution:

    • We provide resource support in the preparation of Tax Returns. We deliver this product by fitting in with their workflows, namely XPM and Xero Workpapers.

  • Internal BAS and Compliance Support:

    • We prepare over 50 BAS’ for this firm, each quarter. We provide workpapers and workings so their internal staff can review and lodge.

  • Practice Administration:

    • We provide support to the Admin function of the firm
    • This includes managing workflow, job allocation to staff, and the preparation of BAS / Tax Returns for signing via DocuSign

East Melbourne Accounting firm

'I've known Ben for many years. He and the CountHQ team have implemented various support functions for our firm. The fact that CountHQ can provide a blended team capacity to support our firm in various disciplines has made my life easier. I'd be happy to share my experience further with anyone who asks.'

Brisbane based Accounting and Advisory firm :
The Solution

We met a Partner of this firm while working on a mutual client (they were the Adviser / VCFO). We expanded our bookkeeping offering to the end client by creating and delivering a monthly checklist, in which we ensured the clients’ file was ready for Management Reports designed and delivered by this firm.

Services Provided:
  • Bookkeeping Partnership:

    • We have many mutual clients with this firm. We were introduced to provide Finance Function support to these clients, while the firm remains engaged for Business Advisory and Virtual CFO services.
    • Our client introduced us to these businesses so we could not only offer their end client scalable, cost effective finance function support, but also streamline their Advisory and VCFO delivery by following allocation strategies (including budget and KPI's) that our client (the firm) implemented as part of their advisory service.

Brisbane based Accounting and Advisory firm

'Since working with CountHQ, we've noticed that our Advisory clients utilising their accounts services are the easiest in our portfolio to deal with. I work closely with Ben and his team to design guidelines for the coding of my clients work. This means at month-end, the time required for us to issue Management Reports and analysis has dropped significantly.'

Sydney based 3 Partner firm :
The Solution

We commenced servicing this firm with tax resourcing support, and quickly grew the service to offer a compliance solution whereby we worked closely with the Partners as they streamlined their quarterly BAS delivery process.

From time to time, this firm also directly refers clients to us where part-time or full-time bookkeeping/accounts function support assists the firm’s broader engagement with the client.

Services Provided:
  • Internal BAS and Compliance Support:

    • We have implemented an internal quarterly General Ledger Review, Query Resolution and BAS Preparation process for this firm's clients which includes month-end bank reconciliations as required.
    • This service ensures a more structured approach to their quarterly compliance offering.

  • Bookkeeping Partnership:

    • This firm directly refers clients seeking reliable bookkeeping solutions to CountHQ. We have implemented bookkeeping and accounts solutions for many of their clients.
    • By utilising us as their Bookkeeping and Accounts Partner, this firm has managed to improve their turnaround time for monthly and quarterly compliances.
    • We complete GL Reviews and BAS Workpapers for each of the clients this Accountant has introduced us to, positively affecting coding accuracy for the end client, while improving this Accountants workflow.

Sydney based 3 Partner firm

'CountHQ offers our clients cost effective, streamlined bookkeeping services to our clients. Besides ensuring our client is well taken care of, we also benefit greatly as our workload is reduced while preparing complaiances for clients who have engaged CountHQ. We've recently started relying on CountHQ BAS Workpapers while preparing said clients BAS', which has led to internal efficiencies.'


    Call, or E-mail us anytime for a chat!